RETURN & EXCHANGE POLICY

Our return policy lasts 30 days from the date of purchase. If more than 30 days have passed since your purchase, we regret that we cannot offer you a refund or exchange.

Eligibility for Returns

To be eligible for a return:

• The item must be unused and in the same condition as received.
• It must be returned in its original packaging.
• A receipt or proof of purchase is required.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Gift cards
• Items marked as sale or clearance
• Free gifts or promotional items

Partial Refunds (If Applicable)

In certain cases, only a partial refund may be granted:

• Items not in their original condition, damaged, or missing parts not due to our error.
• Items returned more than 30 days after delivery.

Return Shipping Costs

• Customers are responsible for the return shipping costs. Shipping fees are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.
• We recommend using a trackable shipping service for returns to ensure delivery.

Damaged, Defective, or Incorrect Items

If you received the wrong item, or your item arrived damaged or defective, please contact us at info@tefeca.com as soon as possible, and we will assist you with a replacement or refund.